We value every order that we get from all our customers, and we know that you are looking forward to receiving the package that contains your Infrared Light Therapy device “Infrared Healer.” Rest assured that our crews are doing their best to fast-track the shipment of your order, so that is will reach the delivery address in the shortest possible time.
It usually takes around two working days for the processing of the order and for the package to get shipped out of our warehouse — all USA orders sent from the state of Washington, USA.
You will receive Tracking Number as soon as the item gets shipped. We have a special page for Track Your Parcel. If you required superfast shipping option or special delivery, please mention that into the order notes.
To avoid any unwanted delays on your shipment, please double-check and make sure that all the delivery information is correct. Any erroneous or missing information on the delivery address may require us to contact you first to update the said address, and this may cause further delay on the entire process.
All USA orders are delivered through the UPS between 2 to 7 business days, depending on your geographical location. If the recipient is not home for the delivery, a notice card may be left by the UPS with information on how and where the package can be picked up.
All Canadian orders are sent via our Canadian representative from Vancouver, British Columbia. It takes approximately 3-8 working days for the Canada Post office to deliver your order, depending on your geographical location.
